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Right of rescission


If the customer is a business (as defined in § 14 BGB), there is no right of withdrawal or return under § 312d BGB in conjunction with §§ 355, 356 BGB. The right of withdrawal only applies to consumers (defined in § 13 BGB as any natural person who enters into a legal transaction for purposes not attributable to their trade or independent professional activity).

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason in writing (e.g., letter, fax, email) or, if the goods are provided to you before the deadline, by returning the goods. The withdrawal period begins after receipt of this information in text form, but not before receipt of the goods and fulfillment of our obligations under § 312c Para. 2 BGB in conjunction with § 1 Paras. 1, 2, and 4 BGB-InfoV, as well as our obligations under § 312e Para. 1 Sentence 1 BGB in conjunction with § 3 BGB-InfoV. To meet the withdrawal deadline, it is sufficient to send the withdrawal or the goods in time.

The withdrawal must be sent to:

Dodo Beach GmbH
Vorbergstraße 8
D-10823 Berlin
Phone: +49 (0)30 – 30 10 6 80 80 (Mon-Sat 1-6 PM)

Consequences of Withdrawal

If the withdrawal is effective, both parties must return any received benefits. If you can only return the item in a deteriorated condition, you may have to pay compensation. This does not apply if the deterioration is due to a standard inspection of the item as possible in a retail store.

You bear the direct costs of returning the goods if they correspond to the ordered goods. Non-parcel shipping items will be picked up at your location.

Obligations to refund payments must be fulfilled within 30 days. The period begins with the dispatch of your withdrawal or the goods, and for us upon receipt.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to distance contracts:

  • for the delivery of goods made to customer specifications or clearly personalized,
  • for the delivery of audio or video recordings or software, provided that the delivered media have been unsealed by the consumer,
  • for the delivery of newspapers, periodicals, and magazines.